
The purpose of working as 1:
- Customer experience- interview, diagnose and understand customer needs and issues.
- Employee experience- interview, diagnose and understand employee needs and issues.
- Profitability- Identify process efficiencies and improvements
You can work as 1 by: - Making a suggestion: Do you have any ideas/suggestions to improve customer and employee experience or increase profitability? Share them with the leadership team by filling out a form and dropping it into the suggestion box; sending an email to workingas1@us.yokogawa.com; or going to the forum on the working as 1 intranet site. All suggestions are welcome as long as they include a solution!
Suggestion boxes and forms are located in the employee break room/cafeteria at each location. - Recognizing your employee/colleague: The working as 1 Award recognizes those employees that who had gone the extra mile to achieve at least one of the working as 1 goals -- improved customer experience, improved employee experience or increased profitability). Check out the rules and regulations of the award and how to nominate a recipient through the link below.
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